Security companies compete on price. The race to the bottom has a direct victim: the guard. And when guards are underpaid, under-trained and under-valued, the client is ultimately the one who pays the real price.
The Turnover Problem
The Kenyan security industry has an average annual guard turnover rate above 60%. Every time a guard leaves a post, the replacement is unfamiliar with the site, the client and the specific threat profile. Familiarity is a security asset — and high turnover destroys it continuously.
LIKONET's Approach
We pay above the sector median. We contribute NHIF and NSSF on time, every month. We have an internal promotion track — over 60% of our supervisors and managers started as guards. We run a quarterly recognition programme. These aren't charity; they are investments with a measurable return in retention, alertness and loyalty.
What This Means for You as a Client
When you select a security provider on the basis of price alone, you are selecting a company that has squeezed every cost — and guard welfare is usually the first thing squeezed. Ask your current provider: what is your annual guard turnover rate? The answer will tell you a great deal about the quality of security you are actually receiving.